Usage & Billing
Usage-based billing with flexible plans, automated invoicing, and transparent pricing.
Overview
Xelon HQ uses a usage-based billing model where you are charged for the resources you consume. Billing is managed through plans that define resource pricing, and invoices are generated automatically based on your usage during each billing period.
Understanding Your Billing Plan
Your billing plan determines the per-unit pricing for each resource type (CPU, memory, storage, network, etc.). Plans are assigned at the organization level and define how usage is calculated and billed.
| Resource | Billing Unit | Description |
|---|---|---|
| CPU | vCPU-hours | Compute cores allocated to running VMs. |
| Memory | GB-hours | RAM allocated to running VMs. |
| Storage | GB-months | Persistent storage and VM disk capacity. |
| Network | GB transferred | Data transfer and IP address allocation. |
| Backup | GB-months | Backup storage consumed by backup points. |
Invoice Lifecycle
Invoices in Xelon HQ follow a defined lifecycle from creation to payment:
| Status | Description | Action Required |
|---|---|---|
| Draft | Invoice is being prepared and usage is still being calculated for the current period. | None. The invoice will finalize automatically. |
| Pending | Invoice is finalized and awaiting payment. Payment will be charged to your default payment method. | Ensure a valid payment method is on file. |
| Paid | Payment has been successfully processed. | None. Receipt is available for download. |
| Expired | Invoice was not paid within the allowed period. | Contact support to resolve outstanding balance. |
| Deleted | Invoice has been cancelled or removed. | None. This invoice is no longer active. |
Viewing Invoices
Navigate to Billing & Reports > Billing Details in the sidebar to see your invoice history. Click any invoice to view its detailed breakdown, including:
- Resource usage itemized by type
- Per-unit pricing applied
- Total charges for the billing period
- Applied credits or discounts
Bulk invoice download
To download multiple invoices at once, select the desired invoices using the checkboxes and click Download Selected. Invoices are exported as PDF files.
Managing Billing Plans Reseller
Reseller partners can create and manage billing plans for their customer organizations. Billing plans define the pricing structure that determines how resource usage is billed.
Creating a billing plan Reseller
Open billing plan management
Navigate to Billing & Reports > Billing Details in the reseller dashboard.
Create a new plan
Click Create Plan and provide a name and description for the plan.
Set resource pricing
Define per-unit pricing for each resource type (CPU, memory, storage, network, backup). You can set different price tiers for different usage levels.
Assign to organizations
Apply the billing plan to one or more customer organizations. Each organization can have one active billing plan.
Editing a billing plan Reseller
Select an existing plan and click Edit to modify pricing or plan details. Changes take effect at the start of the next billing period.
Modifications to a billing plan affect all organizations assigned to that plan. Consider creating a new plan if you need different pricing for specific customers.
Resource-Based Pricing
Pricing is calculated based on actual resource consumption during each billing period. Resources are metered continuously, and charges are computed by multiplying usage units by the per-unit price defined in your billing plan.
Resources provisioned or decommissioned mid-period are billed proportionally. You only pay for the time resources are allocated.