Restore
Recover entire virtual machines or individual files from your backup points.
Restore operations are performed from the device detail page. Navigate to Virtual Datacenter > All Devices, open a device, click the Backups tab, and select a backup point to restore. See Virtual Machines for device management.
Overview
Xelon HQ provides two restore methods: full VM restore and file-level restore. Full VM restore replaces the entire VM state with a backup point, while file-level restore allows you to mount a backup and selectively recover individual files without affecting the running VM.
A full VM restore overwrites the current VM disk and configuration with the selected backup point. All changes made after that backup point will be lost. Consider using file-level restore if you only need specific files.
Full VM Restore
Use a full restore when you need to roll back an entire VM to a previous state, such as after a failed upgrade or widespread data corruption.
Navigate to the device's Backups tab
Open the device from Virtual Datacenter > All Devices, then click the Backups tab. Select the backup job for the VM you want to restore.
Select a restore point
From the list of available backup points, choose the point-in-time you want to restore to. Verify the timestamp and status before proceeding.
Initiate the restore
Click Restore next to the desired backup point. In the confirmation dialog, you can toggle whether to turn the device back on after restoring. Enter your password to confirm, then click Confirm. The VM's data will be overwritten with the backup data.
Verify the restored VM
Once the restore completes, log in to the VM and verify that the data and applications are in the expected state.
The VM will be unavailable during the restore process. Plan restores during maintenance windows for production workloads.
File-Level Restore
File-level restore allows you to mount a backup point and browse its filesystem to recover individual files or directories without restoring the entire VM.
Mounting a backup point
Select the backup point
Navigate to the backup job and select the desired restore point.
Mount the backup
Click Prepare for file restore next to the desired backup point. Confirm the operation in the dialog that appears. The system will mount the backup point, which may take up to 5 minutes. Once mounted, a Browse files button will appear.
Browse and select files
Click Browse files to open the file browser modal. Navigate through the directory structure to locate the files you need. You can browse all drives and partitions that were part of the backup.
Restore or download selected files
For individual files, click Request Restore to restore the file to its original location on the VM, or click Request Download to receive a download link via email. You can also select multiple files using the checkboxes and click Restore selected to restore them in batch. Enter your password to confirm each operation.
Unmounting restore points
After completing your file-level restore, unmount the backup point to release system resources. Click Unmount next to the mounted restore point and confirm the operation. Mounted restore points that are left idle will be automatically unmounted after a timeout period (the remaining time is shown in the file browser).
Downloading Backup Files
In addition to restoring files to the VM, you can request file downloads from a mounted backup point. This is useful for reviewing data before deciding whether to restore, or for extracting specific files for analysis.
From the file browser, click Request Download next to a file. A download link will be prepared and sent to your email address. Once the download is ready, it will also appear in the Active downloads section of the Backups tab, where you can click Download to retrieve the file.
For very large files or directories, consider restoring to the VM first and then transferring via SCP or SFTP for better reliability.